Client testimonials

"Extremely approachable"

"The staff at Pioneer are extremely approachable, obliging and non-judgmental of my financial situation."

Angela
Newlands

"Approachable and understanding"

"I think the approachable and understanding attitude is great, I was late for a payment once or twice and all I had to do was call and explain."

Eniko
Kilbirnie

"Great service and great respect"

"Pioneer has been outstanding. Great service and great respect for customers. I’m a very happy customer."

Lavinia
Titahi Bay

"Gave me the opportunity to wipe the slate clean"

"Pioneer gave me the opportunity to wipe the slate clean, I had had previous financial difficulties and Pioneer was so understanding, thanks Jannine and Jo, you are both so lovely."

Joe
Piha

"Within 24 hours..."

"The service is awesome, within 24 hours of ringing, my contract was signed and the money was in my bank. Craig is ‘Da Man’."

Brett
Palmerston North

"Made me feel validated and safe"

"Pioneer allows people to apply for a loan with ease and speed and without judgment of my financial situation which made me feel validated and safe."

Lia
Auckland

"Keep doing what you are doing"

"The application process is fast, to the point, and painless, in and out! Keep doing what you are doing, its service with a smile."

Katarina
Rongotai

"Very helpful"

"The staff are very helpful. I had to miss a payment and Alissa was very good about it – she did make me make it up though!"

Fiona
Manurewa

"Knew exactly what I was signing"

"The documents were explained thoroughly, I knew exactly what I was signing for."

Maria
Opotiki

"Make us feel very welcome"

"Management knows us well, no need to go through our details time and time again. Pioneer makes us feel so welcome and you even send us a birthday card each year."

Phoebe
Tawa

"Nothing is a problem for Pioneer"

"I have used other finance companies before and this is the first time I have felt appreciated and not shafted. Nothing is a problem for Pioneer."

Steve
Miramar

"Prompt in setting up our loan"

"We have had no problems with Pioneer over the last 5 years. You are always prompt in setting up our loan and getting it finalized. The staff are friendly and go out of their way to help and make you feel welcome."

Karen
Upper Hutt

"Would not hesitate to get another"

"The service is great. Should we ever be in a similar situation we would not hesitate to get another loan."

Robert
Birchville

"Very efficient"

"Pioneer is very efficient. They catered to our individual needs with an affordable repayment plan."

Christina
Titahi Bay

"Approachable and non judgemental"

"It’s not easy to ask for a loan, but Anna and the team were very approachable and non judgmental of my situation."

Heather
Broadmeadows

"After sales service is A1"

"The loan documents are easier to understand than falling out of a hammock tied between two coconut trees. The after sales service is A1, however, you do need to provide Toheroa Fritters for morning tea."

Steve
Ngaio

"Very thankful"

"I am very thankful and appreciate everything that Mr Craig has done for me."

Maria
Pomare

"The service is faultless"

"The service is faultless, the staff are efficient and friendly, the cash is almost instant, I was able to cash a cheque at the bank right away."

Ken
Newlands

"Very flattering"

"Craig always remembers me, it’s very flattering!"

Marsha
Thorndon

"Has always been affordable"

"My repayment plan has always been affordable. Pioneer has always been there for me, it’s a simple as a phone call."

Judy
Naenae

"Pioneer always understands"

"Pioneer has got me out of a few tight times, being a solo Dad with 4 daughters is not easy, Pioneer always understands."

William
Upper Hutt

"Second to none"

"Craig and the crew are second to none! Professional in all aspects, so friendly as well. We have dealt with you guys over the years and will continue to do so."

Christine
Lower Hutt

"I get an answer so quickly"

"All I have to do is phone up and ask for a top up. I get an answer so quickly and to top it off I even get an agent come out and see me. Top service Pioneer."

Cheryl
Wanganui

"Just gets better and better"

"We have found the team over the years just gets better and better. Don’t change what you are doing. Everyone has a friendly deposition."

Helen
Wellington

"Treat their customers with a friendly manner"

"Pioneer Finance treats their customers with a friendly manner, something you don’t get a lot anymore."

Karen
Paraparaumu

"Customer service with a smile"

"Pioneer provides customer service with a smile. I feel comfortable and not judged for needing a loan or how my finances are in chaos. I love it when I phone in and are recognized. There is always humor in the office."

Cecilee
Johnsonville