Frequently Asked Questions

It’s important that we make your personal loan as stress free as possible. To help you when applying for your personal loan, we have compiled a list of our most frequently asked questions.

What age do I have to be?
18 – In some circumstances, if you are under 21, you may need a guarantor.
Do you consider people with poor credit history?
Yes. Your credit history may not be as bad as you think. Let us do the background work and we’ll take it from there. You do need to show us that you can afford to pay the loan, and you will need security, and may need a guarantor.
Do you lend to beneficiaries?
Of course! At Pioneer Finance we do not discriminate. We will lend as long as you can prove affordability and everything else meets our lending criteria.
Do I need security?
All Pioneer Finance loans are secured. However, our sister company, Whiterock Finance, may be able to assist you in sourcing an unsecured loan, a business loan, a mortgage, a loan over $100,000, or any other type of finance not directly provided by Pioneer Finance. For more information on this, just give us a call.
What information will I need to provide?
We will require documents that support the information you have given us on your application. We may ask for the following:
  • Two months of bank statements
  • Mortgage balances (if property is being used as security)
  • Vehicle Insurance
  • Two forms of identification (one must be photographic)
There may be other requirements, unique to your application. We will discuss this with you early in the process.
How long does it take?
We strive to have the loan approved, disclosed and paid out within the same business day. This is subject to the complexity and size of the loan. Once the application has been looked at, we usually give you an answer straight away. An approval may be subject to receiving supporting documentation from you.
What’s it going to cost?
Fees are standard for most of our loan products. However, interest rates can vary based on risk. So things like your credit history or the value of security can affect interest rates. For a full break down of our interest rates and fees, refer to our ‘Important Information’ tab at the top of the page.
How much will it cost me if I pay my loan back early?
We may charge a fee of $75 for an early settlement. We allow our customers to make additional payments during the loan with no penalty. The faster you pay, the less interest you pay!
What kind of insurances does Pioneer Finance offer?
We can offer:
  • Payment Protection Insurance
  • Motor Vehicle Insurance
  • Motor Vehicle Mechanical Warranties.
For more information on Payment Protection Insurance, please refer to our ‘Important Information’ tab at the top of the page.
I still haven’t answered my query.
For all other queries, please call one of our friendly loan consultants. We are happy to answer all of your questions.

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