“Pioneer allows people to apply for a loan with ease and speed and without judgement of my financial situation which made me feel validated and safe.” Lia, Auckland
There’s a wonderful book by Daniel Goleman called The New Leaders. He shares pearls of wisdom about the importance of emotional intelligence. At Pioneer Finance we take great pride in being emotionally there for our customers as well as providing financial assistance.
Our goal is to help you move forward with the best New Zealand financial institution, at one of the lowest interest rates with ease.
We believe our leaders and team have emotional intelligence attributes that allows us to look after all our customers the right, ethical way. We’re all learning lessons along the way so let’s co-create a better financial future together.
Emotional Intelligence Attributes:
Empathy
Having empathy for the person on the other end of the line, via email or sitting face to face is vital. We’ll look at what’s wrong and what’s right to help you move ahead. Collectively we’re pointing people in the right direction, letting go of those old, limiting beliefs around money, and helping customers embrace positive change.
“Leaders with empathy are able to attune to a wide range of emotional signals, letting them sense the felt, but unspoken, emotions in a person or group. Such leaders listen attentively and can grasp the other person’s perspective. Empathy makes a leader able to get along well with people of diverse backgrounds or from other cultures”.
The New Leaders
People come to us when they need help and we’re here to listen, consult, advise and pull you through. With financial help you have the ability and strength to move forward.
Service
“Pioneer has been outstanding. Great service and great respect for customers. I’m a very happy customer.” Lavinia, Titahi Bay
Many businesses talk a great deal about fantastic customer service but at Pioneer Finance we really go above and beyond to provide for our customers. We walk in their shoes and get a handle on how we can help the most.
We show great respect and compassion. Money is one of the most emotional topics and problems people have and at any stage of our lives things can unravel or not go as planned. Part of our job is to service easy loans at low interest rates and the other part is to build and foster great relationships.
Optimism
With optimism you learn to roll with the punches. If you are constantly worried about money there’s no room for problem solving or goal setting. Your energy is being wasted instead of focusing on sorting out the here and now. With a personal loan taking care of the financial worry, you can start to create an outlook for the future that will be for the better (because you can breathe!)
“We have found the team over the years just gets better and better. Don’t change what you are doing. Everyone has a friendly deposition.” Helen, Wellington
At Pioneer Finance we offer the added advantage of getting to know you, not just your financial situation. Who you buy from can be just as important as what you buy. You want the assurance of a rock solid financial assistance team that is beside you all the way. We also offer fast, friendly service and unbeatable value and we like to meet every challenge head on.
What makes Pioneer Finance leaders in the industry? It’s our dependable and unswerving ability to cut through problems and offer actual solutions.
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