The people, you are dealing with great awesome respectful approachable people. If you are behind in payments, all you have to do is communicate with them.

Stress free, great communication and friendly staff even though I didn’t get to meet them in person but they sound generous on the phone.

The office personnel are always polite and respectful They are very quick in responding to my needs, always the same day. I have had several top ups on my loan over the past 15 years and there has never been a problem, I remember loosing my job a while back and I called Craig to let him know and he reduced my payments by 50% until I got back on my feet. They are so understanding to deal with and would fervently recommend them to everyone who needs a helping hand.

That day i made that phone call explained my situation,you’s listened, asked me to come in,had another chat and BOOM!! yous said YES that was the best day of my life gave me a second chance.

When I speak to Anna in particular, I am never made to feel anything but welcomed,almost as the friend she has become. Nothing is too much trouble, both my husband and I feel she goes out of her way to do her best at times when we have struggled to cope and make ends meet.Anna has an innate talent of making us at ease each time we speak. The respect and understanding she has is limitless. She is very friendly while retaining a highly professional relationship. This lady is of a high calibre and Pioneer are extremely lucky to have her as a valued member of the Pioneer Team .

The people are great! Have never had a problem with anyone. The team are so good to deal with and understanding, if there is a week where something comes up and I wasn’t able to pay they sorted out an easy catch up plan to suit my budget

Application process was very easy and smooth. Information was clear and I knew exactly what I was getting myself into.

I choose Pioneer Finance as they are super fast to deal with and very helpful in all situations, nothing was to hard and they are lovely people to deal with.

As we were in our sixties the banks did not look favourably on us but Pioneer did not have a problem with that. Anna travelled some 170ks on a Saturday to help us out – you dont see many lending institutions that would do that

I like dealing with Pioneer because its the most hassle free finance I ever had.I thought moving from Wellington to Hawkes Bay would be a problem but I have found that the service and turnaround time as awesome as ever.