I had borrowed from Pioneer finance previously and this was a good experience. My first experience with Pioneer was 7 years previously and they still recognised me as a customer. That was a nice touch.

The people, you are dealing with great awesome respectful approachable people. If you are behind in payments, all you have to do is communicate with them.

I like dealing with Pioneer because its the most hassle free finance I ever had.I thought moving from Wellington to Hawkes Bay would be a problem but I have found that the service and turnaround time as awesome as ever.

Hassle free – they come to you and deal with your needs immediately if needed.

When I speak to Anna in particular, I am never made to feel anything but welcomed,almost as the friend she has become. Nothing is too much trouble, both my husband and I feel she goes out of her way to do her best at times when we have struggled to cope and make ends meet.Anna has an innate talent of making us at ease each time we speak. The respect and understanding she has is limitless. She is very friendly while retaining a highly professional relationship. This lady is of a high calibre and Pioneer are extremely lucky to have her as a valued member of the Pioneer Team .

The office personnel are always polite and respectful They are very quick in responding to my needs, always the same day. I have had several top ups on my loan over the past 15 years and there has never been a problem, I remember loosing my job a while back and I called Craig to let him know and he reduced my payments by 50% until I got back on my feet. They are so understanding to deal with and would fervently recommend them to everyone who needs a helping hand.

Pioneer make judgement calls based on the person sitting in front of them. The ability to go with their gut instincts has saved many folks like me. They’re honest and straight forward with your financial well-being. I can trust Pioneer to ensure I’m never wishing for the moon when all I can afford is a picture of it. It helps that I have complete faith and trust in Anna and I know that she’s got everything covered and she’s thought about me as an individual and ensured that the loan is structured in the best possible way to make it easy for me to service.

I choose Pioneer Finance as they are super fast to deal with and very helpful in all situations, nothing was to hard and they are lovely people to deal with.

From the first phone call I made to Pioneer I knew straight away this was a company I wanted to deal with. I can ring any time and there is always someone ready to help. They are so awesome…like family

In 1995 I needed to finance for a flight to pick up my husband overseas. I heard the adverts for Pioneer Finance on the radio so many times I decided I would try to get the finances I needed through them. The best part about dealing with Pioneer Finance was the personal touch. I had never had a loan before but I was assured that they could help me with whatever I needed. I met Craig and Anna who between them could not do enough to put me at ease and made my application process easy to understand. They were available at any time for any questions I had.