The office personnel are always polite and respectful They are very quick in responding to my needs, always the same day. I have had several top ups on my loan over the past 15 years and there has never been a problem, I remember loosing my job a while back and I called Craig to let him know and he reduced my payments by 50% until I got back on my feet. They are so understanding to deal with and would fervently recommend them to everyone who needs a helping hand.

I choose Pioneer Finance as they are super fast to deal with and very helpful in all situations, nothing was to hard and they are lovely people to deal with.

Very quick approval, efficient staff- customer focused and very approachable.

Professional people with the right attitude and I also like the up front no muck around service that is offered.

I had a bad experience with the Bank and needed urgent help when our beautiful home had to be sold. Pioneer Finance were amazing and helped me through that horrible time. I got to deal with Anna Lloyd who was just the best – professional, friendly, and so easy for me to talk to her about that and any subsequent situation where I have needed help financially. I do so appreciate all that help.

Pioneer make judgement calls based on the person sitting in front of them. The ability to go with their gut instincts has saved many folks like me. They’re honest and straight forward with your financial well-being. I can trust Pioneer to ensure I’m never wishing for the moon when all I can afford is a picture of it. It helps that I have complete faith and trust in Anna and I know that she’s got everything covered and she’s thought about me as an individual and ensured that the loan is structured in the best possible way to make it easy for me to service.

I have been using pioneer for quite a few years and I honestly can’t fault using this service. You guys are the best financial lenders around.

I have been a client with Pioneer Finance for many years and I have always found them to be extremely approachable, fun and friendly.

I would not use any other finance company or bank, other than Pioneer Finance, you guys have been so helpful and so accommodating throughout all my years with you guys, and can’t thank you enough.

The prompt response when I contact your office to enquire about my existing loan, however what stands out for me is the honesty. I respect this in a finance company above all else as it demonstrates a high level of integrity and compassion. Nothing worse then being told what you want to hear instead of being told what you should hear.