When I speak to Anna in particular, I am never made to feel anything but welcomed,almost as the friend she has become. Nothing is too much trouble, both my husband and I feel she goes out of her way to do her best at times when we have struggled to cope and make ends meet.Anna has an innate talent of making us at ease each time we speak. The respect and understanding she has is limitless. She is very friendly while retaining a highly professional relationship. This lady is of a high calibre and Pioneer are extremely lucky to have her as a valued member of the Pioneer Team .

The office personnel are always polite and respectful They are very quick in responding to my needs, always the same day. I have had several top ups on my loan over the past 15 years and there has never been a problem, I remember loosing my job a while back and I called Craig to let him know and he reduced my payments by 50% until I got back on my feet. They are so understanding to deal with and would fervently recommend them to everyone who needs a helping hand.

The promptness ,good service and the rep coming to my home to fill in application. Great efficient service.

In 1995 I needed to finance for a flight to pick up my husband overseas. I heard the adverts for Pioneer Finance on the radio so many times I decided I would try to get the finances I needed through them. The best part about dealing with Pioneer Finance was the personal touch. I had never had a loan before but I was assured that they could help me with whatever I needed. I met Craig and Anna who between them could not do enough to put me at ease and made my application process easy to understand. They were available at any time for any questions I had.

I like dealing with Pioneer as they are friendly fast and efficient. If I need to ask questions they are more than willing to answer or get back to me with the answer. I definitely would get my friends and family on to Pioneer Finance if they were looking for finance.

There have been certain times when I have needed finance for a special project and I have found the team at Pioneer Finance particularly helpful with my needs. I have been particularly impressed with the professional approach the team at Pioneer Finance provide and their advice is always accurate.

I had a bad experience with the Bank and needed urgent help when our beautiful home had to be sold. Pioneer Finance were amazing and helped me through that horrible time. I got to deal with Anna Lloyd who was just the best – professional, friendly, and so easy for me to talk to her about that and any subsequent situation where I have needed help financially. I do so appreciate all that help.

From the first phone call I made to Pioneer I knew straight away this was a company I wanted to deal with. I can ring any time and there is always someone ready to help. They are so awesome…like family

They constantly amaze me with their customer service and how they have helped me over the years of being with them. They have accommodated my needs when required and I highly recommend them to anyone.

As we were in our sixties the banks did not look favourably on us but Pioneer did not have a problem with that. Anna travelled some 170ks on a Saturday to help us out – you dont see many lending institutions that would do that